COVID Safe Plan

Tropic Wings Cairns Tours & Charters has implemented a COVIDSafe Plan to ensure the health and safety of our staff and customers. The number of daily customers will be limited, and social distancing guidelines will be strictly enforced.
Hygiene and sanitising stations are available throughout our vehicles and signage is displayed to ensure social distancing practices are followed.

COVID Customer Questionnaire

On arrival to board a tour guests will be requested to complete a COVIDSafe Customer Questionnaire. This information will assist in ensuring the health and safety of people entering our vehicles. The information is recorded as per Queensland Government directives and will NOT be used for any other means and will never be shared with any third party. The information will be kept on file for 56 days and then destroyed. Tropic Wings reserves the right to refuse entry under this direction if the COVID Customer Questionnaire is not completed or if a customer has recently been exposed to or is experiencing symptoms of COVID19. If entry is refused due to COVID19 requirements, a full refund of your booking will be provided.

COVID CLEAN Practising Business

Tropic Wings Cairns Tours & Charters  is accredited through the Quality Tourism Framework as a COVID CLEAN Practicing Business. The accreditation ensures that we are undertaking daily, weekly, monthly and annual cleaning requirements in an effort to stop the spread of COVID-19.

COVIDSafe App

Tropic Wings Cairns Tours & Charters encourages staff and customers to download the COVIDSafe app. This helps us to support and protect you, your friends and family. The COVID app speeds up contacting people who have been exposed to Coronavirus (COVDI19).